Frontdesk - Visitor Management System

Frontdesk v5.0 - Visitor Management System

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Frontdesk is a visitor management system that helps you keep your workplace safe and saves your team time. It is a web-based solution that allows you to welcome guests with a beautifully simple visitor management solution. With Frontdesk, you can see exactly who’s visiting your office, when, and why. You can know instantly if a visitor doesn’t meet your criteria for entry and promote a healthy workplace.

Frontdesk offers the following features:

  • Visitor record keeping
  • Real-time visitor tracking
  • Web-based check-in/check-out kiosk
  • Dashboard visitor analytics
  • Track daily visitors with timeline
  • Unlimited accounts
  • User role and user permission system
  • Desktop, tablet, and mobile responsive interface support
  • Runs on the cloud and desktop with self-hosted solution
  • Free lifetime updates
  • Fully customizable

Pros:

  • Easy to use and customize.
  • Provides real-time tracking of visitors.
  • Offers unlimited accounts.
  • Provides desktop, tablet, and mobile responsive interface support.
  • Offers free lifetime updates.

Cons:

  • The system has a tendency of freezing which dictates the user to reset the whole system.
  • It is difficult to learn (onboarding/set-up was more difficult than our previous platform; 3-6 months to become comfortable).

Summary:
Frontdesk is an excellent visitor management system that offers real-time tracking of visitors. It is easy to use and customize, provides unlimited accounts, desktop, tablet, and mobile responsive interface support. It also offers free lifetime updates. However, the system has a tendency of freezing which dictates the user to reset the whole system. It is also difficult to learn (onboarding/set-up was more difficult than our previous platform; 3-6 months to become comfortable).