HelpDesk - Online ticket support and management, including front pages

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HelpDesk - Online Ticketing System with Website - ticket support and management 3.74 NULLED

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Developer / Buy:
W3BD

HelpDesk is a powerful ticket management system that can manage massive data. It’s a single-page application made with Laravel, Vue.js, and InertiaJS. You don’t need any other website as HelpDesk has front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base, etc.
Features:

Powerful ticket management system that can manage massive data
Single-page application made with Laravel, Vue.js, and InertiaJS
Front pages supporting the blog post, FAQ, services, privacy policy, terms, knowledge base

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— 3.2 (26 Aug 2023) —

  • FIXED: Customer can update status, select another customer, assign user (now customer won’t be able to do)
  • FIXED & IMPROVEMENT: KnowledgeBase database and seeder.
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3.6 (11 October 2023)

  • FIXED: Disabled deleting default language(English)
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— 3.63 (22 October 2023) —

  • IMPROVEMENT: user role things on the edit user page for the super admin
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— 3.69 (19 December 2023) —

  • IMPROVEMENT: Global Settings Page (As per user request)
  • IMPROVEMENT: Installation database issue for some cases (As per user request)
  • FIXED: Logo and Image caching issue while change (As per user request)
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– 3.74 (19th January 2024) —

  • IMPROVED: Database Connection while DB password with special characters(as per customer request)
  • IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
  • IMPROVED AND FIXED: Priority update on settings page
  • REMOVED: Softdelete Feature (regarding customer recommendation)
  • FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
  • IMPROVED AND FIXED: Changed Ticket uid format with md5 generated code; now it will only visible on the URL.
  • IMPROVED Documentation: Added gmail smtp instructions and offline version of the documentation.